TERMS OF SERVICE
PLEASE READ BEFORE ORDERING A COMMISSION.
BY COMMISSIONING ME IN ANY KIND OF WAY, YOU ARE AGREEING TO THE TERMS OF SERVICE BELOW.
Permission to use Characters & Age Restrictions.
You certify that you have written permission to use any and all characters featured in the art, whether they are yours or someone else's, And are able to provide such permission upon request. You also agree that you are 18+ at the time of ordering.
Order Declining
I may decline to take your order if:
Payment
All payments for commissions must be made in full and up front before any work will start. Payments will only be accepted via Paypal and an invoice will be sent in UK Pounds Sterling. No other currencies will be accepted at this time.
All payments must be made within 48 hours of the invoice being sent to you, unless a different time has been agreed to before you order.
Process and alterations
Works in progress will be sent to the client at certain stages of the commission (sketch, lines and base colour). Any and all alterations to the work (with the exception of minor colour related changes) MUST be asked for at the sketch approval stage.
You will be sent the sketch for approval before more work is done, if you do not like what has been drawn at all, you're entitled to one complete redraw of the sketch from scratch. Please provide additional details of what you would prefer if the entire sketch is not to your liking.
Once linework has been started no changes to the pose or details may be requested. If you absolutely MUST have something changed at this stage you will be asked to pay an extra fee depending on the complexity of the alterations requested.
Changes after the commission is completed such as edits to the lineart or adding entire markings, you will be asked for a fee depending on the complexity of the change you want.
I will not make alterations to commissions more than 1 month old.
I will not make alterations to work drawn by other people.
Privacy Policy
You will be asked to provide certain personal information depending on your commission type.
All commission orders will ask for:
Communication
Communication will be handled via email, Telegram or Twitter. Please make sure to check your emails/instant messages regularly.
If no contact can be established via email or private message, I will cancel your commission and refund the money in line with my refund policy.
All commission related communication must be kept impersonal and professional.
This will ensure that nothing will be misunderstood in the process of your commission being completed.
Image Rights and Distribution
All rights to the finished works or any artwork created by me in the process of completing your commission are retained by the artist. You may not sell, redistribute, or reproduce these images in any way without prior permission.
I, as the artist and copyright holder for an image, are permitted to:
You, as the commissioner, are permitted to:
You, as the commissioner (and anybody else) are not permitted to:
Refunds
Refunds MUST be discussed with me, privately, prior to one being given.
Refunds (full or partial) will only be given if:
I have the right to cancel a commission and give a full or partial refund at any time for any reason. Full refunds will only be given in cases where the work has not been started. Otherwise a partial refund will be given depending on how far I’ve gotten with the image. The money I keep from a partial refund is to compensate for time I spent working on the commission.
Breach of Contract
Any breaching of the terms herein will result in the cancellation of your commission and forfeits any right to a refund regardless of the completion level of your commission.
Unfinished commissions from clients who have breached the Terms of Service may be re-used in any way I see fit after character specific details have been removed.
Chargeback of funds via Paypal constitutes a breach of contract.
You certify that you have written permission to use any and all characters featured in the art, whether they are yours or someone else's, And are able to provide such permission upon request. You also agree that you are 18+ at the time of ordering.
Order Declining
I may decline to take your order if:
- You delay payment. I have the right to decline your commission if you do not pay within 48 hours of my requesting payment.
- The image is asked to contain anything listed in my will/will not draw list as something I will not do.
- I feel I will not be able to complete it to the standard it deserves.
- I am unable to finish the commission within any time limit you may have imposed.
- I am unable to understand what you're asking for in your commission.
- I have suspicions that you have not read the ToS or are under 18. Even if you have permission from a parent or guardian.
- I am uncomfortable with your behaviour/comments or the way in which you have contacted me.
Payment
All payments for commissions must be made in full and up front before any work will start. Payments will only be accepted via Paypal and an invoice will be sent in UK Pounds Sterling. No other currencies will be accepted at this time.
All payments must be made within 48 hours of the invoice being sent to you, unless a different time has been agreed to before you order.
Process and alterations
Works in progress will be sent to the client at certain stages of the commission (sketch, lines and base colour). Any and all alterations to the work (with the exception of minor colour related changes) MUST be asked for at the sketch approval stage.
You will be sent the sketch for approval before more work is done, if you do not like what has been drawn at all, you're entitled to one complete redraw of the sketch from scratch. Please provide additional details of what you would prefer if the entire sketch is not to your liking.
Once linework has been started no changes to the pose or details may be requested. If you absolutely MUST have something changed at this stage you will be asked to pay an extra fee depending on the complexity of the alterations requested.
Changes after the commission is completed such as edits to the lineart or adding entire markings, you will be asked for a fee depending on the complexity of the change you want.
I will not make alterations to commissions more than 1 month old.
I will not make alterations to work drawn by other people.
Privacy Policy
You will be asked to provide certain personal information depending on your commission type.
All commission orders will ask for:
- email address for contact purposes
- paypal email address for payment purposes
- shipping address and legal name so that your item (and only your item) may be shipped to you.
Communication
Communication will be handled via email, Telegram or Twitter. Please make sure to check your emails/instant messages regularly.
If no contact can be established via email or private message, I will cancel your commission and refund the money in line with my refund policy.
All commission related communication must be kept impersonal and professional.
This will ensure that nothing will be misunderstood in the process of your commission being completed.
Image Rights and Distribution
All rights to the finished works or any artwork created by me in the process of completing your commission are retained by the artist. You may not sell, redistribute, or reproduce these images in any way without prior permission.
I, as the artist and copyright holder for an image, are permitted to:
- Post your art online anywhere I wish, without permission from you. EXCEPT in cases where it has been previously arranged to keep the commission private.
- Make and Sell prints of work I have done for you, with permission from you.
- Use work I have done for you in personal portfolios, without permission.
You, as the commissioner, are permitted to:
- Post the finished commission to your FA or other websites, giving credit to me as the artist wherever possible, with a link to my FA profile/Twitter/website.
- The high resolution version of the finished commission may be used for printing for your private collection only.
- Use the commissioned work as an avatar/icon online, giving credit wherever possible via a link to my FA or website.
- Use the commissioned work as a badge, credit card background, or other personal item.
You, as the commissioner (and anybody else) are not permitted to:
- Use the work commercially in any way without prior permission. This includes selling prints, merchandise, books, CDs, ect, featuring the art.
Refunds
Refunds MUST be discussed with me, privately, prior to one being given.
Refunds (full or partial) will only be given if:
- The commissioner requests a full refund after 3 months of waiting for their commission to be started but it has not been started.
- Customers will be blacklisted for a certain amount of time (decided by me once refunded) if the above reason is not met. Artists are not a personal bank account to withdraw from.
- I cannot start/complete the commission for whatever reason, whether it be personal problems, lack of skill, or a difficult commissioner to work with (a full refund will be given if I haven’t started, I will give a partial refund if I have started work.).
- A partial, 50% refund will be given if, at any point, you cancel your commission from me if I have started work on it.
- Any paypal fees already paid will be deducted from refund amount. I won't get back any of the fees I've already paid to process the initial transaction.
I have the right to cancel a commission and give a full or partial refund at any time for any reason. Full refunds will only be given in cases where the work has not been started. Otherwise a partial refund will be given depending on how far I’ve gotten with the image. The money I keep from a partial refund is to compensate for time I spent working on the commission.
Breach of Contract
Any breaching of the terms herein will result in the cancellation of your commission and forfeits any right to a refund regardless of the completion level of your commission.
Unfinished commissions from clients who have breached the Terms of Service may be re-used in any way I see fit after character specific details have been removed.
Chargeback of funds via Paypal constitutes a breach of contract.